Dog and Cat Grooming
Terms and conditions for dog grooming services
We want the best for your pet, which is why we offer a canine and feline grooming service at our branches, Viña del Mar - Av Libertad 1198 and Arlegui 414 local 39.
Below are conditions of utmost importance for the experience and service to work in the best way.
- We offer a full grooming service, which means: bathing, haircut, ear cleaning and nail trimming.
- Prices are set based on the size or weight of the dog.
- Cats' values vary depending on their behavior.
- Sanitary baths (anti-flea shampoo) have an additional cost to the service
For example, short-haired dogs or cats do not require a haircut, therefore only the corresponding bath, nail trimming and ear cleaning are performed, therefore, this service has a different value from the service that does require a cut.
- Variations in prices: at the time of making the request for grooming services, the final prices of the service may increase for the following reasons: weight (kg) of the pet and its condition .
For example, when making a reservation, the customer must indicate the size and weight of the dog (does not apply to cats), but it is possible that this information may vary, which is why the store classifies the dog based on the parameters described above (size and weight) and provides the final price.
In relation to the condition of the puppy, it refers to the current state of its coat, therefore if the hair is in poor condition ( knots, more dirt than usual, parasites such as fleas or ticks, etc. ) the value will increase.
- If the dog has a history of allergies or requires a special product (shampoo), this must be indicated before the service is performed. Likewise, the client can give the product intended for bathing to the store staff.
- It is important to note that there are breeds and types of hair in which it is not
recommends cutting your pet's hair to protect its health.